Privacy Policy
Last Revised: June 12, 2025
This Privacy Policy explains how Guided Technologies Inc. (“Guided,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website at guided.co (the “Site”) and associated services (the “Services”).
By accessing or using the Services, you agree to the terms of this Privacy Policy and our Terms of Use.
Information We Collect
We collect both personal and non-personal information.
Personal Information: Includes name, email address, phone number, and sensitive health or intake information that may be submitted through forms related to psychedelic preparation or experiences.
Non-Personal Information: Includes IP address, browser type, device type, pages visited, and cookies. We may use tools like Google Analytics or Hotjar.
We also collect information when you:
Create an account;
Complete intake forms;
Participate in community features (e.g. chat);
Communicate with us directly.
Use of Information
We use the collected information to:
Provide and improve the Services;
Communicate with you;
Manage your account and booking activity;
Analyze platform usage and performance;
Meet legal, regulatory, or compliance requirements.
Sharing of Information
We do not sell your personal information. We may share your data with:
Service providers (e.g. Stripe for payments);
Health or wellness facilitators, where authorized;
Legal authorities when required.
Data Security
We implement administrative, technical, and physical safeguards, including encryption and access controls. While we strive to protect your data, no system is completely secure.
Data Storage and International Transfer
Your data may be stored on servers located outside of Canada. We ensure that third-party providers meet security and privacy obligations equivalent to Canadian standards.
Your Rights
You have the right to:
Access and correct your information;
Withdraw consent (where applicable);
Request deletion of your data;
File a complaint with a privacy authority.
To make a request, email us at admin@guided.co.
Children's Privacy
We do not knowingly collect data from individuals under the age of 13. If you believe we have collected such data, contact us immediately.
Changes to this Policy
We may update this Privacy Policy periodically. We will notify users of material changes via email or prominent notices on the Site.
Contact
If you have any questions, contact us at:
Guided Technologies Inc.
49 Hogarth Ave
Toronto, ON M4K 1J8
Email: admin@guided.co